Consumer Personal Information Protection Policy

Thank you for visiting the website operated by Lavie en Rose - Decor. We respect and are committed to protecting your privacy. Please read the Consumer Privacy Policy below to better understand the commitments we make to respect and protect the rights of visitors.
Protecting your personal information and building trust with you is very important to us. Therefore, we will use your name and other information related to you in accordance with the content of this policy. We will only collect information that is necessary for the purchase transaction.

CONSUMER PERSONAL INFORMATION PROTECTION POLICY

Customers will be required to fill in all information according to the information fields in the form available on the Website lavieenrosedecor.com such as: Email, Full name, address (receiving goods), phone number (mobile, home or office). This information is required to complete the Customer's online order (including sending an order confirmation email to the Customer).

• About cookies and web beacons: Cookies are data folders that are temporarily or permanently stored on the Customer's computer hard drive. Cookies are used to verify, track visits (protect status) and maintain specific information about the use and users of the lavieenrosedecor.com Website, such as preferences for the website or information about their electronic shopping cart. Cookie folders can also be placed on the Customer's computer by advertising service providers who have signed a Contract with us for the above purposes and the data collected by these cookies is completely anonymous. If you do not agree, the Customer can delete all cookies that are already on his computer hard drive by searching for folders with "cookie" in their names and deleting them. In the future, the Customer can edit the options in his browser so that (future) cookies are blocked; Please note that: If you do so, you may not be able to use all the features of the lavieenrosedecor.com website. For more information about (how to use and not accept) cookies, please visit the website www.allaboutcookies.org .
• Web beacons: Are small strings of software code that represent a request for a graphic image on a web page or email. There may or may not be a visible graphic image associated with the web beacon, and typically the image is designed to blend into the background of the web page or email. Web beacons may be used for purposes such as: reporting website traffic, visitor counts, advertising audits and reporting, and personalization. The web beacons used by lavieenrosedecor.com collect only anonymous data.

1. PURPOSE OF COLLECTING CONSUMER PERSONAL INFORMATION

Provide services to Customers and manage and use Consumers' personal information for the purpose of managing the Consumer database and promptly handling arising situations (if any).

2. SCOPE OF USE OF PERSONAL INFORMATION

Website lavieenrosedecor.com uses the information provided by Consumers to:

• Provide services to Consumers;
• Send notifications about information exchange activities;
• Prevent activities that destroy or hijack the User's user account or activities that impersonate the User;
• Contact and resolve complaints with Consumers;
• Confirm and exchange information about Consumer transactions at Lavie en Rose Decor;
• In case of request from competent state management agency.

3. PERSONAL INFORMATION STORAGE PERIOD

There is no time limit except in the event that the Consumer sends a cancellation request to the Administration or the Company dissolves or becomes bankrupt.

4. PERSONS OR ORGANIZATIONS THAT MAY HAVE ACCESS TO CONSUMER PERSONAL INFORMATION

The Consumer agrees that, if necessary, the following agencies/organizations/individuals have the right to access and collect their personal information, including:

• Board of Directors.
• Competent state agencies in case of request as prescribed in the operating regulations
• Market research company
• Financial, legal advisors and Auditing firms
• The complaining party proves the violation of the Consumer.
• At the request of competent state agencies

5. ADDRESS OF THE INFORMATION COLLECTION AND MANAGEMENT UNIT

Lavie en Rose Decor
• Address: House No. 5, Block A2, Residential Sub-area Project, Ngoc Khanh Ward, Ba Dinh, Hanoi
• Phone: 0 7 7 6 6 8 5 2 8 9
• Email: 81.minh@gmail.com

6. MEANS AND TOOLS FOR CONSUMERS TO ACCESS AND EDIT THEIR PERSONAL INFORMATION DATA

Consumers have the right to check, update, adjust or cancel their personal information by logging into the Website lavieenrosedecor.com and editing personal information or requesting the Administration Board to do this.
Consumers have the right to submit complaints about the disclosure of their personal information to third parties to the Board of Directors. Upon receiving these responses, Lavie en Rose Decor will reconfirm the information, be responsible for answering the reasons and instructing Consumers to restore and secure the information.

Forms of receiving consumer complaints:
i) Via email: 81.minh@gmail.com
ii) By phone: O 7 7 6 6 8 5 2 8 9

7. COMMITMENT TO PROTECTING CONSUMER PERSONAL INFORMATION

The personal information of Consumers on the Website lavieenrosedecor.com is committed to be kept absolutely confidential by the Management Board according to the personal information security policy posted on the Website lavieenrosedecor.com. The collection and use of each Consumer's information is only carried out with the consent of the Consumer, except in cases where the law provides otherwise and this regulation.

Do not use, transfer, provide or disclose to third parties the personal information of the Consumer without the consent of the Consumer except in cases specified in this regulation or the provisions of law.

In case the information storage server is hacked, leading to the loss of personal data of the Consumer, the Management Board is responsible for notifying and working with the authorities to promptly investigate and handle the matter, and at the same time notify the Consumer about the incident.

Absolute security of all online transaction information of Consumers including accounting invoice information and digitized documents.

8. MECHANISM FOR RECEIVING AND RESOLVING COMPLAINTS RELATED TO CONSUMER INFORMATION

When discovering that their personal information is being used for the wrong purpose or scope, the Consumer sends a complaint email to email 81.minh@gmail.com or calls the number 0 7 7 6 6 8 5 2 8 9 to complain and provide evidence related to the incident to the Board of Directors. The Board of Directors commits to respond immediately or at the latest within 24 working hours from the time of receiving the complaint.